Guest Services

Guest Access Wireless Internet Connection

We are pleased to provide patients and visitors with complimentary wireless internet access. You can use Guest Access to log on the internet from any personal wireless enabled device such as a laptop, handheld PDA or cell phones using the 802.11 b/g protocols.

Guest Access is currently available throughout the Medical Center including the patient rooms, medical offices, reception areas and the cafeteria. Guest Access is also available in the Kenton Building on the first floor and the Knox Building on the first, second and fourth floors.

Wireless Network Service Terms and Conditions

Guest Access Instructions

ATM Machine, Change machine & Cashier

  • ATM cash machine is located in the lobby of the Professional Center at 9669 Kenton.
  • The change machine is located off the Emergency Department waiting area.
  • The cashier is located in the main lobby of the Medical Center, to right of Central Registration.

An interfaith chapel is located on the second floor directly across from the main elevators.

Food Services

Cafeteria/ Coffee Bar/Vending Machines

Cafeteria:The AllSpice Cafe is located on the first floor near the main elevator. Hours are posted outside the cafeteria.
Cold deli Kosher meals are available in the cafeteria 7 days a week. Complimentary Kosher meals are available to family members of Orthodox Jewish patients through the Chicago Mitzvah Campaign (CMC). Contact the Dietary Clinical Office at Extension 6800.

Coffee Bar: The gourmet coffee bar, located in main lobby, serves drinks and snacks Monday thru Friday until 1:30 pm.

Vending Machines: Hot and cold beverages, snacks, and newspapers are sold in vending machines located in the Emergency Department waiting area.

Gift Shop

A varied selection of flowers, balloons, candy, greeting cards, plush toys, a full range of baby's gifts, jewelry accessories, sundries, soda and snack food items are available in the gift shop. The gift shop, located off the main lobby, is open seven days a week. Hours are posted. The phone number is 847-677-1786.


  • The Wenske Women's Health Library, located at the Center for Women's Health, 9700 Kenton, has over 300 books on women's health topics and internet research resources.
  • The Carl Davis Jr. MD Medical Library, located on the second floor of the hospital, is open to physicians and medical center employees for research and offers computers with internet access.

Lost & Found

A lost and found service is provided by the Rush North Shore Security Department at extension 6876. Articles that are found and turned in to the Security Department may be claimed after proper description and identification have been made. Articles are held for a two-month period only.


The Chicago Tribune and Chicago Sun Times may be purchased in the cafeteria and the gift shop or from vending machines in the Emergency Department. USA Today is available for purchase in the cafeteria.


Free parking is available on the Medical Center premises.
If your car will be left on campus overnight, please notify the Security Department at extension 6876 with the following information: year, make, model, license, lot, room number, and name.

If you experience mechanical difficulties with your vehicle, contact the Security Department for assistance or referral.

Complimentary Valet Parking

We want your visit to Rush North Shore to be as pleasant and convenient as possible.

Valet Parking is available Monday through Friday for our patients and guests at two entrances.

Hospital Main Entrance 7 a.m. to 4 p.m.
Convenient Access to:

  • Registration
  • Surgery Admission/Ambulatory Surgery
  • Visitors to Inpatient Units
  • Radiology
  • Abramson Board Room & Sharfstein Academic Center

Attendant on duty until 5 p.m. Keys can be retrieved after valet attendants have left at the Information Desk in the Main Lobby.

Medical Offices/Professional Center Entrance 9 a.m to 5 p.m.
Convenient Access to:

  • Physician Offices at 9669 Kenton
  • Outpatient Laboratory Services
  • Outpatient Physical Therapy, Occupational Therapy & Cardiac Rehab Services
  • Infusion Center
  • Church Street Pharmacy

Attendant on duty until 6 p.m. After valet attendants have left, please contact Security Staff by using the house phone, dialing "0" and having the operator page security to retrieve your keys.

Pay Phones

Every floor has pay phones. On the first floor they are located directly across from the cafeteria, near the main lobby and in the Emergency Department waiting area.


Rush North Shore is a smoke-free facility. Smoking is not allowed anywhere on our campus.

Accomodations/Local Business


For family members who are interested in making reservations at a hotel nearby, we have arranged a discounted rate at the following facilities. They will provide van service to and from the Medical Center if needed.

Please contact the hotels directly:

Comfort Inn
9333 Skokie Blvd.
Skokie, IL 60077

Hampton Inn
5201 Orchard
Skokie, IL 60077

Double Tree Hotel and Conference Center
9599 Skokie Blvd.
Skokie, IL

Extended Stay America
5211 Old Orchard Rd.
Skokie, IL 60077

Local Retail Information

Shopping, restaurants and many other services are available nearby at the Westfield's Old Orchard Shopping Center, located a few blocks west of the Medical Center. For a list of restaurants contact the Information Desk in the Main Lobby from 8:00 am to 8:30 pm.